Information on the processing of personal data carried out by the Central Radiotaxi 3570 for the assignment of rides.

Data Controller
Radiotaxi 3570 Soc. Coop. based in Via del Casale Lumbroso 197 - 00166 Rome P.I. 01039321003
Email: privacy@3570.it (hereinafter Cooperative)

Data Protection Officer
The owner pursuant to Article 37 of the GDPR has designated the Data Protection Officer, who can be reached at the email address dpo@ittaxi.it

Data Processor
Microtek srl, Via Des Gavis, 10 - 33010 Pagnacco (UD) www.microtek.ud.it . Responsible for the maintenance of management systems.
We take care to inform customers who choose the taxi service provided by the users / associates of our cooperative, regarding the processing of their personal data carried out by our Radiotaxi Center and collected as strictly necessary for the assignment of the ride and the provision of services. accessories. The treatment will be operated in compliance with the provisions of the European Regulation 679/16 on the protection of personal data and the Privacy Code as amended by Legislative Decree no. 101/2018.

Purpose and legal basis of data processing
In compliance with the regulatory principle of data minimization, we collect only relevant and not excessive personal data with the aim of satisfying the requests of our customers. We put the customer in contact with the taxi enabled to make the journey to make it possible to run the non-scheduled public service. Apart from cases in which only the withdrawal address is provided, a processing of personal data relating to identified or identifiable subjects takes place, when the address itself is associated with the name of a customer or a telephone number. In particular, in addition to the withdrawal address, when this is necessary to facilitate the exact execution of the service, the data relating to the name of the customer and his telephone number (fixed or mobile) can be processed. In some situations, this information may be necessary to report an occurrence (such as the replacement of the taxi or its early or delayed arrival) or, with specific reference to the collection of the name, to ensure that the service is provided only to those who actually have it. required (instead of a different person). The journeys made by customers cannot be registered, as this is irrelevant information. Without prejudice to:

• the need to assert or defend a right in court (processing the data exclusively for these purposes and for the period strictly necessary for their pursuit)
• the management of trips purchased at an agreed price through the ittaxi premium web service on the ittaxi.it website. The data (name, date and time, pick-up point and destination) are visible on the management system of the Central Radiotaxi ten (10) minutes before the ride and kept for the unrestricted term of thirty (30) days. The data relating to the rides purchased remain visible on the customer's web profile to allow the execution of the contractual conditions (eg: spending your "bonus" on the purchase of subsequent rides).

Autobooking consent and additional information
Any other purpose of the processing that involves the acquisition of further information or a broader retention period of personal data is legitimized by the collection of the customer's consent. As in the cases of:

1. Telephone autobooking from landline: solution for requesting a taxi by calling the radiotaxi center. Without waiting for the operator, the call is handled by an automatic responder which, recognizing the customer's telephone number, sends the taxi to the corresponding address. The automatic answering machine can be activated on all telephone lines and answers on the second telephone ring. To provide the specific service, the radio taxi center collects the customer's consent to be able to keep his data (fixed telephone number and pick-up address) beyond the term of thirty days. This consent is made in automated mode by typing the number one (1) on the telephone keypad, after having received a brief information via a pre-recorded message.
2. Notes for the taxi driver: Normally the central communicates only the pick-up point of the ride to the taxi driver. We collect and communicate additional information to the taxi driver, exclusively at the request of the customer (telephone registration), in order to be able to provide the service if special conditions are met (eg: the name if it is necessary to identify the customer to whom to render the service).

If the customer wishes to revoke his consent, he can do so by speaking with an operator or by writing to privacy@3570.it . The owner will comply with the terms of the law.

Collected Data
The Radiotaxi Central can collect data relating to races, as well as through its own switchboard, also through the other technological tools that the Cooperative has equipped itself with. Click on the links below for more information or visit ittaxi.it to learn more about our services.

App itTaxi
https://ittaxi.it/privacypolicy/app

itTaxi Club Premium (ittaxi.it prepaid ride purchase)
https://ittaxi.it/privacypolicy/clubpremium

itTaxi Business
https://ittaxi.it/privacypolicy/business

Data recipients
The processing of data is carried out only by persons trained in the field of data protection and takes place through computer tools configured, already originally, in order to minimize the use of customer identification data and comply with the cancellation terms; We will provide only the information necessary for the execution of the service to taxi drivers, members or users of the Cooperative. Any telephone number and his name may be communicated to the taxi driver only with his informed consent in order to simplify the provision of the service if the same provides for special conditions. Upon formal request we may provide data to the police forces to facilitate the successful outcome of the investigation and prevention activities.

Geolocation
Geolocation systems are installed on the vehicles in the fleet to fulfill organizational and production purposes (identification of the taxi closest to the place of the request in order to reduce waiting times and costs for the customer) and safety systems (for taxis that install the system anti-theft). The geolocation data are not stored by the system for identifying the routes made by the customer or the taxi driver.

Video surveillance (anti-theft systems)
A video surveillance system is installed on some cars of the 3570 fleet with a brief information note on the taxi window sticker. The system is configured to delete the recorded images by overwriting, within the terms provided by the specific provision of the Guarantor Authority. Only in the event that the connected anti-theft system comes into operation, the images (frames and not videos) can be sent to the radiotaxi center to ascertain any criminal activities in place. The images may be communicated to the police and kept for the entire period necessary for the execution of any defensive investigations and judicial proceedings.

Data transfer
Personal data will not be disseminated and will not be transferred to any non-EU country; the Data Controller uses Cloud services through the Microtek provider and authorized sub-suppliers and guarantees that the data centers are located in Italy.

Data retention
Personal data that no longer need to be kept in relation to the execution of the service offered to the customer are deleted or transformed into anonymous form (which can be used in evaluations to be carried out in aggregate form aimed at improving the management of the service), once the specific purposes for which they were requested, without prejudice to the observance of specific legal obligations that legitimize their further storage. The extension of the storage times is allowed to pursue only the purposes compatible with the purposes described (such as, for example, the return of lost objects by the customer or the management of any disputes related to the performance of the service). Storage for these purposes cannot exceed thirty (30) days.

Rights of the interested party
Pursuant to articles 15 to 21 of the GDPR, the interested party has the right to request, at any time, access to his personal data, rectification or cancellation of the same or to oppose their treatment. He also has the right to request the revocation of any consent given, and the limitation of processing in the cases provided for by art. 18 of the GDPR, as well as to obtain the data concerning him in a structured format, commonly used and readable by an automatic device, in the cases provided for by art. 20 of the GDPR.

Requests should be sent to us in writing to the following email address: privacy@3570.it or by post to the Public Relations - Via del Casale Lumbroso 197 | 00166 Rome.

For further clarification on our privacy policy, you can contact the office of the Data Protection Officer at the email address dpo@ittaxi.it

In any case, the interested party always has the right to lodge a complaint with the competent Supervisory Authority (Guarantor for the Protection of Personal Data), pursuant to art. 77 of the Regulation, if you believe that the processing of your Personal Data is contrary to current legislation.

Policy updated on 06/05/2021